The Canadian Information Centre for International Credentials

The fastest way to reach us is to use this form to ask us a question

Our working hours are from Monday to Friday, 8:30 a.m. to 4:45 p.m. (GMT -5). We encourage you to e-mail us using the on-line form. In-person walk-ins are no longer accepted.

Canadian Information Centre for International Credentials

Telephone : (+1) 416-962-9725
Fax : (+1) 416-962-2800


1106 - 95 St. Clair Avenue West/Ouest Toronto, Ontario M4V 1N6 Canada

Mr. Michael Ringuette, Coordinator

Ms. Dounia Dorbani, Manager, Teacher Certification Initiatives

Mr. Nathanaël Poli, Digital Communications Officer

Ms. Yuliya Sanina, Analyst, Teacher Certification Initiatives

Ms. Noelline Ip Yam, Administrative Officer

IMPORTANT NOTICE: CICIC is no longer accepting in-person walk-ins. Please do not hesitate to contact us via our website, customer service line or social media. We will address your inquiry as soon as possible.

holidays in 2020-2021

Please note that our offices will be closed on the following days:

  • February 17
  • April 10
  • April 13
  • May 18
  • July 1
  • August 3
  • October 12
  • November 11
  • December 24
  • December 25
  • December 28
  • December 29
  • December 30
  • December 31
  • January 1

There will be no service on those dates. A team member will address your inquiry as soon as possible on the next business day.

What services does CICIC provide?

CICIC provides information and referral services to individuals who want to obtain an assessment of their academic and occupational credentials. CICIC does not itself grant equivalencies or assess credentials, nor does it intervene on behalf of individuals or in appeals.

Therefore, we ask that you do not send us personal documents for assessment, such as your diplomas or transcripts.

Find more information on CICIC by consulting the About Us section.