The Canadian Information Centre for International Credentials

The fastest way to reach us is to use this form to ask us a question

Our working hours are from Monday to Friday, 8:30 a.m. to 4:45 p.m. (GMT -5). We encourage you to e-mail us using the on-line form. In-person walk-ins are no longer accepted.

Mr. Michael Ringuette, Coordinator

Mr. Jeremy Monk, Manager, Teacher Certification Initiatives

Ms. Dounia Dorbani, Manager, Teacher Certification Initiatives (on leave)

Mr. Nathanaël Poli, Digital Communications Officer

Ms. Yuliya Sanina, Analyst, Teacher Certification Initiatives

Ms. Noelline Ip Yam, Administrative Officer

IMPORTANT NOTICE: CICIC is no longer accepting in-person walk-ins. Do not hesitate to contact us via our website, customer service line or social media. We will address your inquiry as soon as possible.

holidays in 2021


Please note that our offices will be closed on the following days:

  • January 1
  • February 15
  • April 2
  • April 5
  • May 24
  • July 1
  • September 6
  • October 11
  • November 11
  • December 27
  • December 28

There will be no service on those dates. A team member will address your inquiry as soon as possible on the next business day.



What services does CICIC provide?


CICIC provides information and referral services to individuals who want to obtain an assessment of their academic and occupational credentials. CICIC does not itself grant equivalencies or assess credentials, nor does it intervene on behalf of individuals or in appeals.

Therefore, we ask that you do not send us personal documents for assessment, such as your diplomas or transcripts.

Find more information on CICIC by consulting the About Us section.