About CICICContact us Fr
The Canadian Information Centre for International Credentials

Our working hours are from Monday to Friday, 8:30 a.m. to 4:45 p.m. (GMT -5). We encourage you to call or e-mail us before visiting our office in person.

The fastest way to reach us is to use this form to ask us a question


Ms. Natasha Sawh
Telephone: (+1) 416 962-8100, poste 242


Mr. Michael Ringuette
Information Officer
Telephone: (+1) 416 962-8100, poste 271
View Michael Ringuette's profile on LinkedIn


Ms. Noelline Ip Yam
Administrative Officer
Telephone: (+1) 416 962-8100, poste 245

Canadian Information Centre for International Credentials

Telephone : (+1) 416-962-9725
Fax : (+1) 416-962-2800


95 St. Clair Avenue West/Ouest, Suite/bureau 1106 Toronto, Ontario M4V 1N6 Canada

Closing during the holiday season and possible delayed response

Please note that our offices will be closed during the holiday season and no walk-in service will be available at our Toronto office on:

  • 23 December
  • 26 December
  • 27 December
  • 30 December
  • 2 January

In addition, you may experience a longer than usual delay on the following days:

  • 28 December
  • 29 December
  • 3 January

CICIC usually responds to enquiries within one or two business days. We thank you for your patience during this period. A team member will be able to answer your inquiry as soon as possible.

What services does CICIC provide?

CICIC provides information and referral services to individuals who want to obtain an assessment of their academic and occupational credentials. CICIC does not itself grant equivalencies or assess credentials, nor does it intervene on behalf of individuals or in appeals.

Therefore, we ask that you do not send us personal documents for assessment, such as your diplomas or transcripts.

Find more information on CICIC by consulting the About Us section.